Refund Policy

Our 30 Day Guarantee:

We love what we do and we want you to love what we do as well!  If you aren’t 100% satisfied with your purchase, we encourage you to let us know so we can fix the problem! 

Just e-mail me at jason@beatdownbbq.com so I can make it right. If your product arrived in less than perfect condition, we will ship a replacement out to you immediately, and, of course, the shipping cost is on us!

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Damaged Goods

If your product arrives damaged, please reply to your order confirmation email with pictures of your damaged goods and we will replace the damaged item(s).

To complete your return, we require a receipt or proof of purchase.

Refunds (If Applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.

Shipping

To return your product, you should mail your product to:

Beatdown BBQ 1725 N Eastern Ave, Los Angeles CA 90032